A hardware fault has left about 140 homes in Shepparton without telephone services for five days.RIAHN SMITH January 1, 2013 4:48am
Nearly 150 homes in Shepparton are without phone services due to a hardware fault.
Telstra spokesman James Howe said the fault was affecting about 140 landlines in the north Shepparton area.
North Shepparton resident Srdjan Jeftic contacted The News after experiencing two service outages last month, one that lasted five days.
‘‘It’s terrible. We’ve been in Serbia, in Belgrade when we were under sanctions of United Nations (and) telephones were working perfectly,’’ Mr Jeftic said.
‘‘It was nearly war time over there (and) no outage with telephones.’’
Mr Jeftic said he was advised by a Telstra customer service representative that the first outage, from December 13 to 17, was due to scheduled maintenance, but said he had received no warning that works were to be done.
He said he had no explanation for the second outage, which has been ongoing since December 29, despite several phone calls to the service provider.
Mr Howe said services were expected to be restored tomorrow, once Telstra received delivery of new hardware.
‘‘These sort of faults do occur from time to time and we certainly apologise for the inconvenience to customers,’’ Mr Howe said.
‘‘We do keep a large inventory of spares for these sorts of incidences, however depending on the number of issues that do occur we do have to wait for deliveries from time to time.’’
He said Telstra had no record of any faults between December 13 and 17.
Mr Jeftic said he was shocked the issue had yet to be resolved.
‘‘In the 21st century, to have an outage of five days, with everything (now) being resolved by computers .
‘‘That’s not the right way to do business.’’
Water has been returned to Kinnairds and Black wetlands to help with their revitalisation after bushfire damaged them in February.
More than 2200 people have signed up to show their support for a campaign to have the green route chosen for the new Yarrawonga Mulwala bridge.
Members of Murchison Book Club are hosting a literary lunch with Vivien Achia, author of Marrying Italian — When Love is Not Enough.
Matches were split up over Good Friday and Easter Saturday throughout the region.
Painter Ben Winspear and Scott Wileman will create new works as the public look on during the at Rochester Art Exhibition.
Kyabram Bombers have the chance to beat Rochester under light for the first time this Friday evening.
Lions star recruit had a tough introduction to the GVFL.
Tocumwal's Don Elgin is aiming to compete at the 2014 Commonwealth Games in Scotland
Eighty residents at a forum determined the Heathcote Community Plan was on track but need some fine tuning.
Cobram skate park hosts skateboarding and music for youth week.
Senior state minister Adrian Piccoli reaquainted himself with Deniliquin yesterday, leaving Deniliquin Counil hopeful it has an ally in him.
With his blue eyes and snow-coloured coat, Nanneella horse Sinatra has looks worthy of a fairytale.
Fourteen-year-old Benalla girl Jaimee Linke will launch her debut novel next month.
Discover unbelievable local deals from local businesses every week in the Goulburn and Murray Valley area with Leapon.com.au!
Search properties for sale or rent across North Central Victoria and Southern NSW. Visit your local website for local homes....
Search for published and unpublished photos from McPherson Media Group newspapers and magazines. All our photos are available to purchase.
Place an advertisement in any one of McPherson Media Group's local newspapers.