A hardware fault has left about 140 homes in Shepparton without telephone services for five days.RIAHN SMITH January 1, 2013 4:48am
Nearly 150 homes in Shepparton are without phone services due to a hardware fault.
Telstra spokesman James Howe said the fault was affecting about 140 landlines in the north Shepparton area.
North Shepparton resident Srdjan Jeftic contacted The News after experiencing two service outages last month, one that lasted five days.
‘‘It’s terrible. We’ve been in Serbia, in Belgrade when we were under sanctions of United Nations (and) telephones were working perfectly,’’ Mr Jeftic said.
‘‘It was nearly war time over there (and) no outage with telephones.’’
Mr Jeftic said he was advised by a Telstra customer service representative that the first outage, from December 13 to 17, was due to scheduled maintenance, but said he had received no warning that works were to be done.
He said he had no explanation for the second outage, which has been ongoing since December 29, despite several phone calls to the service provider.
Mr Howe said services were expected to be restored tomorrow, once Telstra received delivery of new hardware.
‘‘These sort of faults do occur from time to time and we certainly apologise for the inconvenience to customers,’’ Mr Howe said.
‘‘We do keep a large inventory of spares for these sorts of incidences, however depending on the number of issues that do occur we do have to wait for deliveries from time to time.’’
He said Telstra had no record of any faults between December 13 and 17.
Mr Jeftic said he was shocked the issue had yet to be resolved.
‘‘In the 21st century, to have an outage of five days, with everything (now) being resolved by computers .
‘‘That’s not the right way to do business.’’
Milk processor Murray Goulburn has recorded a net profit after tax of $40 million for the last financial year.
The first preliminary final on Saturday saw the Tungamah seniors start their campaign against Waaia at the Rennie Recreation Reserve.
The Aboriginal and wider community is mourning the death of revered Bangerang Aboriginal elder, Uncle John ‘‘Sandy’’ Atkinson.
THE Riverine Herald’s echucamoama magazine has been named Victorian Country Press Association open section magazine of the year.
THE best thing about memories is making them.
LEGACY Week starts next week across Australia and Kyabram Legatee volunteers will be out across the district selling merchandise to raise funds for the families of servicemen who have died.
Avenel win over Nagambie to take top spot
Berrigan Shire councillor Daryll Morris says he has been sickened by some of the vitriol and personal attacks to surface since the council’s proposal to redevelop Finley’s Memorial Hall and School of Arts site was revealed in October last year.
MAYBE you’re on a trip to Melbourne, your taste buds are feeling adventurous or you just want to “shoot the breeze”.
The preparations for the 10th Cobram Swap Meet have been given a boost with a brand new line marker. The Rotary Club of Cobram, which organise the swap meet, applied for a volunteer grant from the Federal Government, from which it received $4600.
Deni’s Debutante Ball gurus Vicki Ackers and Deb O’Connor love working with youth.
Tuesday, August 16
The News magazines are online - read high quality magazines in your time. Check in regularly for the latest editions.
Riverine Herald's well regarded locally produced magazines. They're now online, so you can read them whenever and wherever you like.
Search for published and unpublished photos from McPherson Media Group newspapers and magazines. All our photos are available to purchase.
Place an advertisement in any one of McPherson Media Group's local newspapers.