A hardware fault has left about 140 homes in Shepparton without telephone services for five days.RIAHN SMITH January 1, 2013 4:48am
Nearly 150 homes in Shepparton are without phone services due to a hardware fault.
Telstra spokesman James Howe said the fault was affecting about 140 landlines in the north Shepparton area.
North Shepparton resident Srdjan Jeftic contacted The News after experiencing two service outages last month, one that lasted five days.
‘‘It’s terrible. We’ve been in Serbia, in Belgrade when we were under sanctions of United Nations (and) telephones were working perfectly,’’ Mr Jeftic said.
‘‘It was nearly war time over there (and) no outage with telephones.’’
Mr Jeftic said he was advised by a Telstra customer service representative that the first outage, from December 13 to 17, was due to scheduled maintenance, but said he had received no warning that works were to be done.
He said he had no explanation for the second outage, which has been ongoing since December 29, despite several phone calls to the service provider.
Mr Howe said services were expected to be restored tomorrow, once Telstra received delivery of new hardware.
‘‘These sort of faults do occur from time to time and we certainly apologise for the inconvenience to customers,’’ Mr Howe said.
‘‘We do keep a large inventory of spares for these sorts of incidences, however depending on the number of issues that do occur we do have to wait for deliveries from time to time.’’
He said Telstra had no record of any faults between December 13 and 17.
Mr Jeftic said he was shocked the issue had yet to be resolved.
‘‘In the 21st century, to have an outage of five days, with everything (now) being resolved by computers .
‘‘That’s not the right way to do business.’’
Police are currently at the scene of a fatal collision in Wahring that has claimed the life of man last night.
After building his form in a consistent effort during the past 12 months, Mulwala double trap shooter James Willett has staked his claim on possible Olympic gold after taking out the ISSF World Cup last week.
The Aboriginal and wider community is mourning the death of revered Bangerang Aboriginal elder, Uncle John ‘‘Sandy’’ Atkinson.
Breanna Hawken was living the perfect dream but within weeks of the birth of her second child would discover death was stalking her. She tells her dramatic, moving and uplifting story to IVY WISE
CAMPASPE V/Line passengers are calling for faster train speeds between Echuca and Bendigo.
Lions Club charity money was stolen from a Kyabram barbershop Tuesday morning.
Seymour suffers disappointing loss to Euroa
Barooga transport owner-operator Glen Kearney says he is relieved the Federal Government has abolished the Road Safety Remuneration Tribunal.
DESPITE criticism from within the community over a perceived lack of use, the O’Keefe Rail Trail has enjoyed good traffic over the past couple of weeks, with more to come.
A week after winning a prestigious Rotary award, Cobram resident Keith Parry still can’t wipe the smile off his face.
School fundraises for student with leukaemia.
ix industry and local government representatives, five water services committee members and two community members have been appointed to the new Connections Stakeholder Consultative Committee.
The News magazines are online - read high quality magazines in your time. Check in regularly for the latest editions.
Riverine Herald's well regarded locally produced magazines. They're now online, so you can read them whenever and wherever you like.
Search for published and unpublished photos from McPherson Media Group newspapers and magazines. All our photos are available to purchase.
Place an advertisement in any one of McPherson Media Group's local newspapers.