Covering the Goulburn and Murray valleys

Make sure you make NBN switchover

Existing copper wire services will be switched off 18 months after properties are connected to the National Broadband Network, NBN Co says.

JENNA BISHOP July 26, 2014 3:04am

Greater Shepparton residents living in areas connected to the National Broadband Network are being reminded to switch over to it before the old networks are turned off.

Residents only have 18 months from the date their address is connected to the NBN to change to an NBN service.

After that, the existing copper wire landline phone and internet services will be switched off.

Several areas of Greater Shepparton are already connected, including the outskirts of Shepparton, behind Riverside Plaza and near Goulburn Valley Base Hospital

NBN Co spokesman Trent Williams said the switch-over would be similar to the change from analogue to digital television.

He encouraged people to contact their chosen service provider to discuss making the switch once the NBN was available in their area.

‘‘It’s important for residents and businesses to know the move to the NBN is not automatic and may take some planning and co-ordination,’’ he said.

‘‘Shepparton has a very large number of people on the fixed wireless network, so (the switch-off date) won’t impact them and they will be able to keep their copper network service for the time being,’’ he said.

NBN infrastructure installation began in the central business district in November last year, in an area bound by Rea and Knight Sts, the Goulburn River and the railway line.

Goundworks have also started in Mooroopna and north-west Shepparton.

Mr Williams could not confirm dates for the connection of the remaining addresses in Shepparton.

He said rollout dates were prioritised equally among regional and metropolitan areas, depending on need.

Once work began in an area, it would typically take between 12 to 14 months to become active, Mr Williams said.

He said residents might also see technicians working in areas not scheduled for rollout, but who would be conducting pre-work surveying.

‘‘It will be for a special build in a special street or to line up different cables or survey existing infrastructure,’’ he said.

Mr Williams also encouraged people with medical alarms and alerts to register their details at, as some systems could run through the internet.

To check an address for National Broadband Network connectivity, visit

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