Campaspe Shire experiences rise in resident satisfaction according to State Government survey.June 11, 2014 3:45am
Campaspe Shire has achieved an eight per cent increase in it’s overall performance rating based on this year’s community satisfaction survey of local government.
Conducted between January and March each year by the Victorian Government, the independent survey involves interviewing 400 people on their perceptions of how the shire is performing in community consultation, advocacy, customer service and overall council direction.
Compared to last, Campaspe Shire’s overall performance increased four to eight per cent in all key areas.
Campaspe Shire Mayor Ian Maddison said he was pleased with the results.
‘‘It is extremely pleasing the community believes there is a significant improvement in council’s overall performance and an important in every other key measurement area in the survey,’’ he said.
‘‘This is a reflection of the dedication, hard work and professionalism of our staff who deliver more than 120 services to the community every day.’’
Service areas scored most highly included arts centres, libraries, waste management, elderly support services and customer service, with service areas perceived as needing improvement including maintenance of unsealed roads, roadside slashing and weed control.
‘‘These results reflect council’s strong focus on providing high quality people services and first class facilities for our community,’’ Cr Maddison said.
‘‘We are very happy with the strong results and will continue to work with the community and look at the way we deliver our services and connect with the community.
‘‘Council will conduct an in-depth analysis of the local government survey results in order to gain a better understanding of the issues and this will help inform our future planning processes and service delivery.’’
The redevelopment of Shepparton Library, which will feature accessible shelving, a teen-specific area, a Skype booth and internet-enabled work stations, will be completed in the next two months.
The Ovens & Murray qualifying final between Yarrawonga and Lavington on Saturday left spectators talking more about the standard of umpiring than the two competing teams.
Greater Shepparton City Council was successful in securing the National Cutting Horse Association Victorian Futurity Cutting Horse Championships for 2014 and 2015, with this year’s event scheduled from September 10-14 at Tatura Park.
The Kiss Angels, 50 Shades of Hope team have come up with a creative way of fundraising for the Relay for Life, a purple potty.
District hotels and businesses may change rosters with penalty rates for casual employees on Sundays set to be cut.
Students visit local businesses for reading lessons
Bottle thrown at Jason Cole in bitter aftermath to Seymour-Benalla game on Saturday.
A truck driver is lucky to be alive after crashing into a Jerilderie home yesterday morning.
Chef and co-owner of Heathcote’s Willow Room Brent Loam is thrilled with the listing in the 2015 Age Good Food Guide
Cobram kids learn about health with hospital as state-wide obesity campaign is launched.
TRUCKtalk magazine all the rage with local truck drivers.
A few anxious customers were outside the closed gates of the failed Bee-Jay Machinery business on Goulburn Valley Hwy in Shepparton on Tuesday morning, wondering what would become of deposits they had paid for tractors and other machinery.
An unknown sum of money was stolen from Benalla Golf Club this morning after thieves broke into its gaming room.
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