Campaspe Shire has bounced back after a disppointing 2013, the 2014 Local Government Community Satisfaction Survey has found.BARBARA SUNGAILA June 19, 2014 3:20am
Campaspe Shire has turned around lagging community satisfaction levels in the space of a year.
The 2014 Local Government Community Satisfaction Survey showed a huge turnaround following last year’s results, which found the shire falling behind the state average and its own results from 2012 in overall performance, advocacy, customer service and community consultation.
It equalled or slightly outperformed the state average when it came to three of the five measures and scored only one point less than the state average on the other two.
The shire’s overall performance ratings this year were the most significant improvement, with an eight-point increase on last year’s figures.
It also achieved improvements in the other four measures which include community consultation, advocacy, customer service and overall council direction.
In addition, 71 per cent of residents who responded to a question about whether they believed Campaspe was heading in the right or wrong track indicated it was heading in the right direction, a 17-point improvement in residents’ outlook since last year.
Of the 25 individual service areas in Campaspe, on a performance index scale of zero to 100, arts centres and libraries (75), waste management (75), and elderly support services (73) were the highest-ranked .
Campaspe fell below 50 points for slashing/weed control and unsealed roads.
Residents said maintenance of sealed and unsealed roads needed improvement.
Cr Maddison said the overall results were a reflection of the ‘‘hard work and professionalism’’ of council staff.
‘‘It is extremely pleasing the community believes there is a significant improvement in council’s overall performance and an improvement in every other key measurement area in the survey,’’ Cr Maddison said.
Shepparton Chamber of Commerce president says employers should be able to come to an agreement with employees about penalty rates.
The Yarrawonga Mulwala B Grade Rams have secured the Des Johnston Shield as WDCA B Grade Two Day Premiers for season 2014/2015 with a crushing win over City Colts.
Mystery and romance abound in a new novel from leading lady of Australian women’s fiction, Fleur McDonald.
Actor and presenter Shane Jacobson starred in two seasons of Top Gear Australia and has staged Top Gear Fest for the past five years.
Rochester Football Netball Club hosted an information evening last week in collaboration with Ambulance Victoria to educate members on the correct use of the club’s defibrillator.
20th Heritage Day a hit
Councillors last night put out for public comment a draft budget which proposed a lower-than-expected increase.
Finley have now formed their own Local Health Advisory Committee.
Heathcote Primary School put on a colourful display for Easter on Friday with an Easter hat parade featuring everything from the very edible to amazingly tall.
VicRoads will review speed limits on the Murray Valley Highway in Cobram and Strathmerton following petitions calling for them to be lowered.
The Deniliquin Show Society hosted the Northern District Agricultural Societies Association’s regional finals for the first time since 1996.
Toolamba Primary School student Felix Turnbull is looking forward to seeing his face on new SPC labels that will be on supermarket shelves across the nation.
Benalla streets have come alive with street art. The large painted images adorn some of the town's buildings, creating a spectacular sight.
Discover unbelievable local deals from local businesses every week in the Goulburn and Murray Valley area with Leapon.com.au!
Search properties for sale or rent across North Central Victoria and Southern NSW. Visit your local website for local homes....
Search for published and unpublished photos from McPherson Media Group newspapers and magazines. All our photos are available to purchase.
Place an advertisement in any one of McPherson Media Group's local newspapers.