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Covering the Goulburn and Murray valleys

Centre receives top accolade

The Australian General Practice Accreditation Limited has recognised the high quality of Finley's Lakeside Medical Centre.

May 21, 2014 4:00am

Tanya Clarke, Dr Sharon Hambly, Jade Armstrong and Catherine Ryan from the Lakeside Medical Centre.


Finley’s Lakeside Medical Centre has received an accreditation award, highlighting the quality and safety of the practice.

The centre was recognised by Australia’s most respected accreditation body, the Australian General Practice Accreditation Limited.

Dr Sharon Hambly, the centre’s practice principal, said she was honoured to receive the accolade.

Dr Hambly has been a GP in Finley for 33 years

‘‘This is the fifth cycle of accreditation the Lakeside Medical Centre has achieved,’’ she said.

‘‘I am happy that we have been able to provide a higher standard of patient care since 1999 when we first became accredited.

‘‘We could not have achieved practice accreditation without our whole practice team doing their part, including our patients who filled in patient feedback surveys.’’

The accreditation program was developed jointly by AGPAL and various doctors’ organisations including the Australian Medical Association.

It is a voluntary national program that aims to provide a range of guarantees to patients by accrediting the practice of environment.

To achieve this endorsement, a practice team works for 12 months to implement the Royal Australian College of General Practitioners’ Standards for General Practices, which is the recognised standard nationally for assessment for general practice.

The RACGP train staff in areas to improve patient care such as a recall and reminder system, ensuring vaccines are within their use-by-date and are stored in the correct temperatures, and the practice equipment is clean and sterile.

AGPAL chairman Dr Richard Choong said the accreditation award showed the practice makes a significant investment in quality on a day-to-day basis from the top down.

‘‘Achieving accreditation is a major achievement for any practice and it is clear demonstration that Lakeside Medical Centre is seeking to improve their level of service to both patients and the community,’’ he said.

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