An elderly Echuca man was cut off from phone and internet after telecommunications provider ONESeniors went into administration last week.ZACH HUBBER May 14, 2014 3:34am
Fred Every had his phone switched off because the company ONESenior went into administration last week.
Fred Every has felt cut off from his wife for the past fortnight.
Since his over-55s telecommunications provider, ONESeniors, went into administration last week, the Echuca resident has been left with no phone and no internet.
His wife, Dot Every, has dementia and lives in a care unit.
‘‘I’ve been her carer for over 12 months and had to let her go,’’ Mr Every said.
‘‘I go and see her every day, but the phone was my direct link to her.’’
Mr Every, 85, said ONESeniors had not notified him and he only heard of the development through the media.
‘‘I made a phone call on the Thursday night (two weeks ago) and on the Friday morning when I made another one they said it was disconnected,’’ he said.
‘‘I tried a few more times until on the Saturday morning I heard on the radio that they had gone into administration.
‘‘They took my money the day before it stopped working.’’
Mr Every used to make advance fortnightly payments averaging $43.
He wrote a letter to the chief executive officer of ONESeniors, but did not receive a reply.
He will not retrieve his latest payment.
In a statement on the ONESeniors Facebook page, the company said administrators had been appointed ‘‘as a result of our supplier not being able to fulfil their obligations to supply services to ONESeniors’’.
Vocus Communications bought the company and released a statement on the page saying all customers would be contacted by mail and, if possible, email, phone, SMS or Facebook.
Without a phone or the internet, the legally blind Mr Every is only contactable via post and is yet to receive a letter.
It will matter little as Mr Every has joined Telstra at a cost of $20 a month more than his deal with ONESeniors.
‘‘My daughter and son-in-law were up on the weekend and helped me change providers,’’ he said.
Not all customers have the help Mr Every had.
Anyone else experiencing problems can contact the ONESeniors hotline on 133
Goulburn Valley Football League chairman Trevor Pollard has been voted off the competition's board at the annual general meeting.
Living with a disability will be in the spotlight on Wednesday, December 3 when community organisations compete in an ‘all abilities’ challenge through the streets of Yarrawonga.
Last week Victorian Collections passed a major milestone, with the 50000th historical object record from the state’s heritage collections uploaded to the site.
Hundreds flocked to Gunbower on Sunday to watch the Gunbower Pacing Cup.
The Christmas decorations exhibition at the Rochester Shire Hall was a hit with many visitors.
Local recovering after workplace injury
Simone Robson and her young daughter shouldn't even be alive - but she has found a remarkable form of rehabilitation that could lead on to something much bigger.
No luck for Finley in Murray Valley cricket.
Tayla Edsall has donated her long locks to the Cut for Cancer program, which makes wigs for cancer patients.
Cobram entrant joins hundreds starting the Massive Murray Paddle.
Deniliquin business Charlie Carp attracts international interest.
A spring Future Orchards walks will be held at Coomboona on Friday November 28 from 9.30am.
Top price was a pen of first-cross border leicester/merino ewes offered by Tony and Anne Mort of ‘Mardie’, Winton and purchased by Heath Cowell of ‘Mundara’, Tallarook for $208.
Discover unbelievable local deals from local businesses every week in the Goulburn and Murray Valley area with Leapon.com.au!
Search properties for sale or rent across North Central Victoria and Southern NSW. Visit your local website for local homes....
Search for published and unpublished photos from McPherson Media Group newspapers and magazines. All our photos are available to purchase.
Place an advertisement in any one of McPherson Media Group's local newspapers.