Campaspe Shire Council is spruiking the benefits of a mobile app which will allow residents to notify them of council-related problems.December 5, 2013 4:44am
Residents can alert Campaspe Shire about a council-related problem in the community thanks to the Snap Send Solve mobile phone app.
The app can be downloaded for free to Apple and Android phones and allows people to report an issue to the relevant authority anywhere in Australia.
Campaspe Shire councillor Neil Pankhurst said council was committed to embracing the opportunities of new technology for the benefit of the community.
‘‘The Snap Send Solve app allows members of our community or visitors to take a photograph of a problem, such as a pot hole, broken playground equipment or illegally dumped rubbish and send the image to council for follow up,’’ Cr Pankhurst said.
‘‘We are committed to improving our customer service delivery and this mobile phone app provides a convenient and practical way for residents to let us know when there is a problem that requires our attention.’’
Snap Send Solve is free, easy to use and gives users a way to report on their terms — no queues, no forms and no need to know in advance who to contact.
The app works out where you are, which authority manages incidents within that particular area, then, using a user’s own email address, sends through relevant information such as location, incident type and any related image to the correct contact anywhere in Australia.
‘‘Once council receives an alert from someone using the app, it is logged in our customer request system the same as any other. A council officer will then investigate the matter to work out the most appropriate course of action,’’ Cr Pankhurst said.
‘‘We encourage people to include their contact details when sending through an image, should more information be needed to ensure a successful outcome.’’
For information, visit www.snapsendsolve.com
Water has been returned to Kinnairds and Black wetlands to help with their revitalisation after bushfire damaged them in February.
More than 2200 people have signed up to show their support for a campaign to have the green route chosen for the new Yarrawonga Mulwala bridge.
Members of Murchison Book Club are hosting a literary lunch with Vivien Achia, author of Marrying Italian — When Love is Not Enough.
Matches were split up over Good Friday and Easter Saturday throughout the region.
Painter Ben Winspear and Scott Wileman will create new works as the public look on during the at Rochester Art Exhibition.
Kyabram Bombers have the chance to beat Rochester under light for the first time this Friday evening.
Lions star recruit had a tough introduction to the GVFL.
Tocumwal's Don Elgin is aiming to compete at the 2014 Commonwealth Games in Scotland
Eighty residents at a forum determined the Heathcote Community Plan was on track but need some fine tuning.
Cobram skate park hosts skateboarding and music for youth week.
Senior state minister Adrian Piccoli reaquainted himself with Deniliquin yesterday, leaving Deniliquin Counil hopeful it has an ally in him.
With his blue eyes and snow-coloured coat, Nanneella horse Sinatra has looks worthy of a fairytale.
Fourteen-year-old Benalla girl Jaimee Linke will launch her debut novel next month.
Discover unbelievable local deals from local businesses every week in the Goulburn and Murray Valley area with Leapon.com.au!
Search properties for sale or rent across North Central Victoria and Southern NSW. Visit your local website for local homes....
Search for published and unpublished photos from McPherson Media Group newspapers and magazines. All our photos are available to purchase.
Place an advertisement in any one of McPherson Media Group's local newspapers.