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Optus to investigate service issues in Cobram area

Optus is investigating an upgrade to its existing mobile site in Cobram.

JESSICA GRIMBLE February 1, 2013 4:00am

Optus service probe

Optus is investigating an upgrade to its existing mobile site in Cobram.

Residents have reported slower or interfered mobile phone and internet services through Optus.

An Optus spokesperson said the company would take action.

‘‘Optus is committed to delivering a great experience for our customers by continuing to upgrade and expand its mobile network facilities,’’ the spokesperson said.

‘‘In order to provide enhanced mobile coverage and capacity, Optus is looking to conduct upgrades to its existing mobile site in Cobram.

‘‘As the popularity of smartphones and broadband internet continues to rise, Optus is continually evaluating network performance to ensure that our services meet demand from customers, in particular for wireless broadband and 3G data access.’’

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